Systems Implementation
We deliver new system implementations and also help to resolve or fix existing implementations that have gone wrong or have fallen into disuse over time.
Our system implementation programmes are characterised by their speed and simplicity. In addition to providing world class systems such as Salesforce for non-profits at affordable prices we offer a complete solution from review to end-user training and ongoing support.
Business process review
We will undertake a tailored review specific to your needs that will assess the fit of your current systems, processes, data sources and communications in the context of your organisation's objectives and strategic plans.
Build out custom business processes and fixing broken systems
We have a wealth of experience in new implementations and fixing existing systems that are not fit for purpose. Our team of experts can tailor your user exerience to streamline your day to day processes - whether that be keeping track of fundraising campaigns, grantmaking, volunteer management, or keeping track of your stakeholder relationships.
Data cleansing and migration
Have a problem with duplicate Contacts and Organisations? Our team of experts can help eliminate frustrating data issues with our 3 step process - identifying problems and changing how you capture and store your data, use of validation rules to keep your data clean and then sorting through and deduplicating existing data and migration into your new system.
End-user and administrator training
For a project to be successful technology is only half of the answer - your organisation needs to be ready and able to embrace change that is necessary to maximise your investment. We have many years experience of guiding small charities through this process.